Shipping & Returns
What is your shipping method and turn around time?
Choose between UPS and USPS during checkout. UPS is a few cents more expensive but might arrive to your destination faster as USPS has been experiencing delays. There is no guarantee on shipping times with either provider. Our goal is to ship all orders within 2 business days. A tracking number will be provided when your order is sent out. If you have any questions or concerns about the shipment of your order, please contact us.
What is your return policy?
Due to the nature of our products we cannot accept returns, exchanges, or cancellations. If you are unhappy with your purchase please contact us and we will do what we can to remedy your issue. If an item is damaged upon delivery, it must be returned to Blue and Gary for a replacement item, if no replacement is available, a refund may be made.
I made more than one purchase on the same day and they're being mailed to the same address. Can you package them together and refund some of my shipping costs?
Of course, any orders going to the same address will be combined and you will be refunded any shipping overages of $3.00 or more. If you prefer your package to be separate, please leave a note during checkout so we know.
I have a question that isn't answered here.
We'd love to hear from you! Feel free to email us at firstname.lastname@example.org or use our contact page. We do our best to be prompt with our responses.